Terms of service

TERMS OF SERVICE

Welcome to The Muse LA. By accessing our website or purchasing from us, you agree to the following Terms of Service.

Products

The Muse LA offers fragrance decants, samples, and related fragrance products. Decants and samples are independently prepared and repackaged by The Muse LA from authentic fragrance products unless otherwise stated.

The Muse LA is an independent retailer and is not affiliated with, endorsed by, sponsored by, or authorized by the fragrance brands or manufacturers whose products may be referenced on this website. Brand names and trademarks belong to their respective owners and are used solely to identify the original fragrance.

Product images, packaging, colors, and presentation may vary slightly. Decants are provided in The Muse LA atomizers or containers and not in the original manufacturer’s bottle unless specifically stated in the product description.

Pricing and Availability

All prices are listed in U.S. dollars unless otherwise stated. Prices, product availability, promotions, and product information may change without notice.

We reserve the right to limit quantities, discontinue products, correct errors, or cancel an order if a product is unavailable or if incorrect pricing or product information has been displayed.

Orders and Payment

By placing an order, you confirm that the information provided at checkout is accurate and that you are authorized to use the selected payment method.

An order confirmation does not guarantee acceptance of an order. We reserve the right to refuse or cancel an order when reasonably necessary, including suspected fraud, payment issues, inventory errors, or incorrect pricing.

Returns, Refunds and Cancellations

Returns, refunds, replacements, and cancellations are governed by our Return & Refund Policy. Please review that policy before purchasing.

Shipping

Orders are shipped according to our Shipping Policy. Delivery dates are estimates and may be affected by carrier delays or circumstances outside our reasonable control.

Customers are responsible for providing a complete and accurate shipping address at checkout.

Fragrance Experience

Fragrance perception, performance, longevity, projection, and development can vary depending on skin chemistry, environment, application, and individual perception. Descriptions and fragrance notes are provided for informational purposes and do not guarantee that a fragrance will smell or perform the same for every customer.

Website Use

You may not use this website or its content for unlawful, fraudulent, abusive, or unauthorized purposes.

All original The Muse LA branding, photographs, graphics, written descriptions, and other original content are owned by or licensed to The Muse LA and may not be reproduced or commercially used without permission.

Limitation of Liability

To the fullest extent permitted by applicable law, The Muse LA will not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.

Nothing in these Terms is intended to exclude or limit rights or remedies that cannot legally be excluded under applicable law.

Changes to These Terms

We may update these Terms of Service from time to time. The version posted on this website at the time of use will apply.

Questions?
If you have any questions about your order or this policy, please contact us at hello@themusela.com or through our Contact page.